Our Service Relationship
By engaging Vita Advocate's services, you ("the Client") agree to a professional relationship with us ("the Service Provider"). Our role is to provide non-clinical, practical support and advocacy as outlined in our specific service agreements.
Client Responsibilities
To facilitate our work, we ask that you:
- Provide accurate and necessary information for us to support you effectively.
- Communicate openly about your needs, preferences, and any concerns.
- Respect the time and boundaries of our team, including appointment times.
Service Limitations
It is important to understand what our services are not:
- Vita Advocate does not provide medical, legal, or financial advice.
- Our team are not licensed therapists, attorneys, or medical professionals.
- We cannot guarantee specific outcomes from third-party systems (e.g., benefit approvals).
Fees & Payment
Fees for services will be clearly outlined in a separate service agreement or proposal prior to work beginning. Payment terms, including schedules and accepted methods, will be specified in that document.
Confidentiality
We treat all information you share as confidential, as detailed in our Privacy Policy. This confidentiality is mutual, and we expect the same respect for our proprietary methods and materials.
Termination
Either party may terminate the service relationship with reasonable written notice. Any outstanding fees for services rendered prior to termination will be due.
Contact for Questions
For any questions regarding these terms, please contact us before proceeding:
Email: [email protected]
These terms are effective as of: 01-06-2026
Sometimes life brings challenges that feel too heavy to carry alone. Whether you're navigating the depths of grief and loss or facing major life changes that leave you uncertain, we're here to walk beside you with compassion and understanding.
When you're caring for someone you love while trying to take care of yourself, or need someone to advocate fiercely for your rights and dignity, you don't have to face these battles alone.
Explore how our compassionate support services can bring hope, strength, and practical guidance to life's most difficult moments.