The Information We Collect
We only collect information that is necessary to provide you with compassionate, effective support. This typically includes:
- Contact Information: Your name, email address, phone number, and the best way to reach you.
- Service Details: Information you choose to share about your situation so we can understand how to best help you.
- Communication Records: Notes from our conversations and correspondence, kept to ensure continuity and quality of care.
How We Use Your Information
Your information is used solely to serve you. This includes:
- Providing and managing the services you request.
- Communicating with you about appointments, updates, or resources.
- Improving our services to better support clients like you.
- Complying with any legal obligations, if absolutely necessary.
How We Protect & Share Your Information
We do not sell, rent, or trade your personal information. Period.
- Confidentiality: Your information is accessed only by Vita Advocate team members directly involved in your support.
- Security: We use standard administrative, technical, and physical safeguards to protect your data.
- Legal Requirements: We will only disclose information if required by law, and we will always strive to notify you first unless legally prohibited.
Your Rights & Choices
You have the right to:
- Review the personal information we hold about you.
- Request corrections to any inaccurate data.
- Ask us to delete your information, subject to certain legal limitations.
- Opt-out of non-essential communications at any time.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, your voice matters to us. Please reach out:
Email: [email protected]
This policy was last updated on: 01-06-2026
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